Reviews

Review Sunny Escapes Service

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Review of Sunny Escapes (5 Stars Max.)

Moon Palace Golf & Spa Resort, Cancun, Mexico

Robin at Caribbean Unpackaged was a delight to deal with. His calm approach out all out holiday booking anxieties to rest. He has excellent knowledge of our resort and it's facilities and he provided us with every bit of essential information and great recommendations too. We will definitely use them every time.

Fabulous resort. Busy and difficult to get sun beds and restaurant bookings but friendly helpful staff and excellent service. Very comfortable with tonnes for children to do.

Thanks you for your review!

Review of Sunny Escapes (5 Stars Max.)

Moon Palace Golf & Spa Resort, Cancun, Mexico

Excellent service throughout. Would definitely recommend

Great place. Haberdashery been before a d would go back again

Thank you for your excellent review of Caribbean Unpackaged - we pride ourselves on giving excellent service and great rates!

This 5 star all-inclusive luxury resort with a wide range of restaurants, bars and sports activities offers something for everyone.

Review of Sunny Escapes (5 Stars Max.)

Secrets Playa Mujeres, Mexico

I needed to book a holiday in Cancun at relatively short notice. The Caribbean-Unpackaged team were extremely helpful and knowledgeable, having first-hand experience of a number of the hotels which we were considering. Pricing was very competitive too. Will certainly look to deal with them again in future

Hugely enjoyed location and facilities. Oceana restaurant was truly exceptional. Activities team were fantastic. Unfortunately some issues at check in (room was not prepared for 3 people, as per booking) and lack of response to email regarding items accidentally left in the room at end of stay have reduced the overall rating

Review of Sunny Escapes (5 Stars Max.)

Windjammer Landing, St Lucia

Knowledgeable and friendly staff who seemed genuinely interested in finding you the best holiday.

Perfect resort for our family. Happy staff, good food in a beautiful location.

Windjammer Landing is a great place to go with the family!

Review of Sunny Escapes (5 Stars Max.)

St James’s Club & Villas, Antigua

the staff were friendly, beautiful location, great choice of food. the complex is huge and caters for everything, to sports, facilities and a great range of cocktails.

The items in the shop were cheaper than the actual airport. its a shame I didn't purchase more items in the shop in the hotel.

Thank you for your review!

This information could help other guests - much appreciated.

Review of Sunny Escapes (5 Stars Max.)

St James’s Club & Villas, Antigua

Superb friendly and professional service start to finish as always, the best interline rates for the Caribbean by far.

We are always happy to help!

Review of Sunny Escapes (5 Stars Max.)

Now Larimar Resort & Spa, Punta Cana, Dominican Republic

Very good customer service

Too much preferred priority that is not available without paying more money, several machines not working in the gym, shortage of chosen drink in the bar, room not made on arrival at 19:30.

Thank you for taking the time to give us your feedback and for rating Caribbean Unpackaged as very good.

We are disappointed to hear this hotel did not meet your expectations. Your feedback will be helpful to us as we advise other clients about what to expect.

Review of Sunny Escapes (5 Stars Max.)

St James’s Club Morgan Bay, St Lucia

Have used Caribbean-Unpackaged many times without fault. This time was no different. The only hiccup was with Solar Tours who were responsible for the hotel transfers. Arrival was fine but they were 45 minutes late for our pick up on departure. That was quite stressful but emphasize NOT Caribbean-Unpackaged fault. I would definitely recommend Caribbean-Unpackaged and will use them again.

Helpful staff. Nothing is too much for them.

Review of Sunny Escapes (5 Stars Max.)

The Body Holiday (LeSport), St Lucia

Always a pleasure to deal with.

Staff are friendly and great.

Kind of you to say - thank you!

The Body Holiday (LeSport) is an individual All-Inclusive hotel - worth visiting (especially if you enjoy sports and spa treatments).

Review of Sunny Escapes (5 Stars Max.)

Dreams La Romana Resort & Spa, Dominican Republic

All ways book with them ,very friendly and helpful and email to let me know what's happening

Great location and great staff

The Dominican Republic is a great destination offering a choice of hotels and excellent value.

Review of Sunny Escapes (5 Stars Max.)

The Body Holiday (LeSport), St Lucia

This is the 4th time I've used Caribbean Unpackaged and, as always, their service is excellent, they are price competitive and extremely knowledgable.

If you go to St Lucia you must choose 'The Body Holiday'. It has everything you could possibly want, and value for money.

Review of Sunny Escapes (5 Stars Max.)

Pineapple Beach Club, Antigua

Very informative and really friendly

Fantastic! Everything I was looking for and more. We will return

Thank you for rating Caribbean Unpackaged as excellent!

So pleased you had a good time!

Review of Sunny Escapes (5 Stars Max.)

Crystal Cove, Barbados

Great service and competitive prices. Follow-up communication during booking process excellent.

Thank you for rating Caribbean Unpackaged as excellent!

Review of Sunny Escapes (5 Stars Max.)

Oleo Cancun Playa, Mexico

Very friendly and helpful

More building work than I thought

Thank you for giving your feedback!

Thank you for letting us know.

Review of Sunny Escapes (5 Stars Max.)

The Club Barbados Resort & Spa

all good

very good-up to it's usual high standard!

Thank you!

Happy to know you were pleased with The Club Barbados!

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