Reviews

Review Sunny Escapes Service

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Review of Sunny Escapes (5 Stars Max.)

Moon Palace Golf & Spa Resort, Cancun, Mexico

Quick replies to emails. good price. personal knowledge of resort I was visiting.

great service, good communication.

Thank you for taking the time to post your excellent review of Caribbean Unpackaged!

It is always pleasing to know our clients have received good service.

Review of Sunny Escapes (5 Stars Max.)

The Body Holiday (LeSport), St Lucia

Excellent service as always.

Great place for sporty minded adults.

Your excellent review if Caribbean Unpackaged is much appreciated!

We agree, this hotel suits sporty people and those who enjoy spa treatments.

Review of Sunny Escapes (5 Stars Max.)

Dreams Riviera Cancun Resort & Spa, Mexico

Great people to book through, no problems whatsoever. Good price and a personal service. Will use again.

Great resort but a bit isolated,food and service great. Beach lovely when it's not covered in seaweed.

Kind of you to say.. thank you for your review.

Thank you - this information will help our clients to know if the hotel will suit them.

Review of Sunny Escapes (5 Stars Max.)

Rendezvous, St Lucia

I have always recognised me down as I've asked and we had a lovely holiday

The rendezvous is a small hotel only 100 rooms adults only their staff and service the food and the result itself but absolutely five star every time that I've been there and that's at least seven times I couldn't recommend them highly enough

Your review is much appreciated!

Review of Sunny Escapes (5 Stars Max.)

The Club Barbados Resort & Spa

It was so easy to book! I called up for some prices and within minutes I was all booked and ready to go. The woman I spoke to on the phone was great; really friendly, had a really nice tone, and asked me if I was going standby and wanted the offload policy which I hadn?t even thought of! Will definitely be booking with Caribbean Unpackaged again.

Such a beautiful resort, all of the staff are really friendly from the moment of checking in. We were greeted by a really nice porter who helped with our bags, given a complimentary drink whilst we waited in the lobby to get checked in, and the woman who checked us in gave us all of the info we needed and made the process as smooth as possible! All of the bar/restaurant staff were always cheerful and made great conversation, they were so attentive and I couldn?t have asked for better service during my stay. The location is great! The West Coast is definitely a lot less ?touristy? and great for being able to relax and enjoy walks along the beautiful beaches.

We are happy you enjoyed your stay at The Club Barbados Resort & Spa.

Review of Sunny Escapes (5 Stars Max.)

Now Sapphire Riviera Cancun, Mexico

Fantastic personal service ...well informed help and advice , speaking to someone who has actually been to the hotels and area you are looking at is so helpful

Very nice , great staff , loved the adult pool and preffered Lounge , lovely ambiance...rooms spacious and well appointed tho a little dark and could do with a refresh ....central lounge area and bar gorgeous, we had a wonderful family holiday with our 20 and 23 year old

Thank you for your positive feedback about Caribbean Unpackaged!

Review of Sunny Escapes (5 Stars Max.)

Jolly Beach Resort & Spa, Antigua

Excellent service. Very personal and reliable. I have been using Caribbean Unpackaged for many years now and would thoroughly recommend them.

Fantastic value for money. Staff are the best ever, so friendly and really try their best. Food is excellent and the beach is probably the best on the Island. Rooms are basic but very clean.

It is such a pleasure to us that we have such loyal clients!

Thank you for your review - this is an all-inclusive hotel and many guest return year after year.

Review of Sunny Escapes (5 Stars Max.)

St James’s Club & Villas, Antigua

Very professional and knowledgable. We love the fact that many of the staff have actually been to the resorts and so have first hand knowledge.

Superb resort catering for all ages and needs.

This all-inclusive resort offers good value with beaches, water sports, gym, spa and lots more!

Review of Sunny Escapes (5 Stars Max.)

Moon Palace Golf & Spa Resort, Cancun, Mexico

Very friendly and helpful, lovely team and very smooth process .

Thank you for your excellent review of Caribbean Unpackaged!

Review of Sunny Escapes (5 Stars Max.)

Crystal Cove, Barbados

Always an excellent personal service from staff. Especially , Judith has excellent customer service skills, she is attentative, patient and communicates with clarity. and is very informative.

Review of Sunny Escapes (5 Stars Max.)

Jolly Beach Resort & Spa, Antigua

Judith is delightful and very helpful. Nothing is ever to much trouble. She?s knowledgeable and honest and that?s why I will continue to use them.

Review of Sunny Escapes (5 Stars Max.)

The Club Barbados Resort & Spa

Excellent and very helpful everything went like clockwork. Will definitely use you again

Thank you for your excellent review - we look forward to helping you again!

Review of Sunny Escapes (5 Stars Max.)

Dreams Playa Mujeres Golf & Spa Resort, Mexico

Really looking excellent, personal service from Robin. Thank you

Staff gorgeous, hotel fab!

Happy to know you had a good time.

Review of Sunny Escapes (5 Stars Max.)

Rendezvous, St Lucia

I have used Caribbean Unpackaged for several years now and they are by far the best Interline operation around. They are extremely knowledgeable, helpful and nothing is ever too much trouble. They all have excellent customer facing skills and even go to the level of personalising the conversations. Once again this year they provided us with an amazing holiday.

This was our 6th visit to the Rendezvous and all have been booked through Caribbean Unpackaged. We had another amazing holiday (one of the best), there are multiple plaudits for this resort on all the review sites. We are almost treated like family here now. Once again Caribbean Unpackaged got us a really competitive deal.

Thank you for your kind words - we do enjoy talking to our repeat clients!

Review of Sunny Escapes (5 Stars Max.)

Moon Palace Jamaica

Myself and my fiance used carribean unpackaged and the service was fantastic and we could not recommend them highly enough. Due to both our occupations we could only book last minute. Thanks to the services of Robin we where not let down. Robin managed to book our hotel with only a few days notice, we booked on the Saturday and left for our hotel on the Monday. Robin ensured, despite the fact that the company does not open on a Saturday, that we would go on the holiday we so craved and assisted ius via emails from his home on his weekend off. Whilst looking for hotels in Jamaica my fiance found her dream hotel in the form of Moon Palace Jamica Grande. From the moment she saw the hotel she fell in love. We looked around at deals for this hotel and carribean unpackaged was easily the best price of all the companys we looked through. When we arrived at Moon Palace Jamaica it was everything we hoped for. We stayed for 2 weeks all inclusive and lived to the max whilst we where away. It is an experience we shall never forget. On the day of our flights Robin called to ensure that everything was running smoothly and has delivered great customer experience thereafter. He always looks to ensure that we are satisfied and makes the experience personnel as opposed to "just another customer". We will certainly be using carribean unpackaged in the future and look forward to going on our next adventure with them.

The excellent customer service we received, alongside the price we paid, will ensure that we will always travel with Carribean Unpackaged. This was second to none.

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