Reviews

Review Sunny Escapes Service

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Review of Sunny Escapes (5 Stars Max.)

Dreams Palm Beach

Very efficient and professional service. Phoned and spoke to Robin on a number of occasions getting lots of quotes. Very informative on the resorts and hotels. Excellent service

Overall very good. Only a few things stop from getting 5 stars ie restaurants closed certain evenings, sunbed problems

Many thanks for your kind words.

Your comments will help us to advise other clients - many thanks.

Review of Sunny Escapes (5 Stars Max.)

Dreams Palm Beach

helpful and knowledgeable. Able to help us find the right hotel for our family break. Thanks

Nice venue, gave us what we were looking for

Thank you for taking the time to comment.

Your feedback is much appreciated.

Review of Sunny Escapes (5 Stars Max.)

Moon Palace Golf & Spa

Brilliant service and professional, quick response time and yes would use them again

One of the best resorts we have stayed at, and it was highly recommended by Sunny Escapes

Many thanks for your excellent rating of Sunny Escapes!

It's nice to know your enjoyed it so much!

Review of Sunny Escapes (5 Stars Max.)

Dreams Palm Beach

Very professional. Excellent service. Will use this company again.

Third time at resort, fifth time with Dreams. Had two Preferred Club rooms. The rooms are very dated compared to other Dreams resorts. In room 4205 the air con was pumping out at 25 degrees. Reported twice but not fixed. The room safe was a hit or miss. Had the maintenance guy up at this. The room had a distinct damp smell in it. The Jacuzzi bath was pumping out dead mosquitoes and needed cleaned out. The door into the room was difficult to open and close. Room 4209 door catch was held on by one screw and the door would not lock. The Jucuzzi bath in this room burned out filling the room with thick smoke and turning the water oily black.My son was in the bath at the time. The accommodation let the resort down. I know there is an adults only pool in Preferred Club, but allowing young children into the Jacuzzi pool is a mistake. When the parents let their children urinate beside the shower at the pool, you can only imagine what they let them do in the Jacuzzi Ate at all restaurants and never had a bad meal. The staff were all pleasant and helpful as usual The entertainment was not as good as in previous visits. Should be marketed as a 3 Star resort , not a five. Would we go back??? Not till its had a big make over. This used to be the Premier Dreams resort in Punta Cana. It needs investment, time and effort to claim that crown again.

We will be happy to help you again to arrange your holiday! Thank you for your kind comments.

We are sorry to hear your experience at Dreams Palm Beach wasn't what we would hope for. We have passed your comments onto the hotel and await their response.

Review of Sunny Escapes (5 Stars Max.)

Turtle Beach

definatley recommend, professiinal and friendly service and really helpful when it came to quieries about prices and the destination had the perfect family holiday.

perfect in every way, family friendly hotel, food was good, locals were amazing we had a really lovely holiday and would recommend to anyone

Thank you for recommending Sunny Escapes!

Thank you for your comments. We're delighted you enjoyed your stay!

Review of Sunny Escapes (5 Stars Max.)

St James’s Club Morgan Bay, St Lucia

Efficient, great prices, always with professional and friendly service.

Great resort, lots of bars & restaurants to choose from, great facilities and friendly staff.

Your feedback is much appreciated!

It gives us such pleasure to hear your hotel met your expectations. Thanks your for your review.

Review of Sunny Escapes (5 Stars Max.)

Moon Palace Golf & Spa

Excellent service from Sunny Escapes. Robin was extremely friendly and helpful and spent a lot of time on our booking! And they offered the best price. Will definitely use Sunny Escapes again. Thank you for all your time and help.

Amazing resort. We loved the huge choice of restaurants and the space at the resort. Plenty to keep the kids busy and the resort is beautiful. We will be going back!

That's our aim at Sunny Escapes - great customer service and great value. Many thanks.

As you say, an amazing resort!

Review of Sunny Escapes (5 Stars Max.)

St. James’s Club, Morgan Bay, St. Lucia

Excellent and prompt service. Have used this company for the past few years with no problems at all. A very helpful team.

Been there several times. Each year some improvements have been made. Very friendly staff. Might be back again next year.

We are always delighted to be of help!

It's lovely when you find accommodation that suits you so well you return again and again, isn't it? Many thanks for your review.

Review of Sunny Escapes (5 Stars Max.)

Now Onyx Punta Cana

Great service as usual had to change booking last minute ,they contacted hotel and changed booking no problem .

Very clean hotel , great selection of restaurants with good food . All service in room and around pools excellent .

Many thanks for your excellent review!

So pleased you liked it.

Review of Sunny Escapes (5 Stars Max.)

Hodges Bay Resort & Spa, Antigua

Great service and nice to deal with. Would use again. thx

Nice hotel, but needs a few improvements to be a 5 star hotel. Hotel rooms with frosted front doors?

Happy to help!

Thank you for your review.

Review of Sunny Escapes (5 Stars Max.)

Sea Breeze Hotel, Barbados

Appreciated Judith's attentive service and follow-up with accommodation for our last minute booking. I've used Sunny Escapes several times always with good service.

I recommend this hotel as the standards of staff, food, drink and accommodation will meet, if not exceed, your expectations of a hotel of this class.

We do enjoy helping our clients arrange their holidays and very much appreciate them returning to us year after year!

Many thanks for your helpful review.

Review of Sunny Escapes (5 Stars Max.)

Colony Club, Barbados

Appreciated Judith's attentive service and follow-up with accommodation for our last minute booking. I've used Sunny Escapes several times always with good service.

Accommodation, pool and beach areas very good.

We do enjoy helping our clients arrange their holidays and very much appreciate them returning to us year after year!

Barbados is a lovely island - thank you for taking the time to comment.

Review of Sunny Escapes (5 Stars Max.)

Windjammer Landing, St Lucia

I have used Sunny Escapes lots of times. They are always very well informed for the resorts they offer and can recommend based on your circumstances. All in all a great, personal service, highly recommended.

Perfect resort for families of all ages. Lovely staff, great accommodation and wide choice of food.

As always, delighted to be of assistance!

Many thanks for your feedback!

Review of Sunny Escapes (5 Stars Max.)

Secrets Royal Beach, Punta Cana, Dominican Republic

We have used Sunny Escapes for booking many holidays over the past few years. Their customer service is first class. Communication is prompt and friendly.

3rd time at Royal Beach, think that says it all. Visit in January was to celebrate a special birthday and we didn't consider spending it anywhere else.

At Sunny Escapes we pride ourselves on our customer service... thank you for your excellent review!

Splendid!

Review of Sunny Escapes (5 Stars Max.)

Moon Palace Golf & Spa Resort, Cancun, Mexico

Excellent service, polite and nice personnel, comfortable room, good food in many restaurants

The jest choice bought Stay in Sunrise or Nizuc and they gave me Grand

We always appreciate our clients' reviews - it helps us to inform other holidaymakers.

This is a personal favourite!

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