Review Sunny Escapes Service
Secrets Royal Beach
Always prompt response whether it is via email or the phone. Great rates. Always feel in any transactions that they know who they are talking to and recall previous bookings we have made with them. Although this years planned trip did not happen we will be booking again with Sunny Escapes just as soon as we can
Great rate given, just a shame that Covid 19 curtailed the booked trip
Secrets Maroma
Excellent customer service . Booking was very easy .
Staff were excellent in all areas , a good choice of restaurants , with good food . Everywhere spotlessly clean . I would recommend .
Dreams Palm Beach
Great service from Robin
Great place to stay
Starfish Jolly Beach
Sunny escapes were by far the best value for money, the standby travel waiver gave added peace of mind. Extension to my original booking by 3nights was booked quickly and easily, would certainly be booking through them again.
Staff were fantastic, beach was stunning, rooms clean and spacious (triple standard room) hotel accommodated my request of top floor in south of resort without prompt. Given a 4 star as struggled at meal times to find something suitable for my 2yr old, there was no child specific menu or option, however excellent value for money and this would not stop us returning to Jolly Beach.
Secrets Akumal
Kept in contact at all times. Made every effort whilst trying to find solutions for our favoured destination. Great service!!
Excellent! Would definitely recommend!!
Dreams Palm Beach
First rate service from start to finish!
Second time here - super location, really great staff who couldn?t do enough, lovely choices of food in main restaurant and great not having to book the other restaurants in advance. Another big plus - hardly any mosquitoes - as rooms regularly sprayed! This resort caters well for couples and families too!
Tamarind Hotel
Another excellent holiday booked through Sunny Escape. I have been using them for the last 15 years (formally Caribbean Unpackaged) and always provide great service - so much so I don't bother looking else where!!
Great relaxing holiday - only slight criticism is the place is looking a little worn and staff very slightly indifferent. Location and food excellent.
St. James’s Club, Morgan Bay
Excellent service as always.
Good resort, lovely staff. American clientele were somewhat loud.
Now Onyx Punta Cana
Great, friendly service as always. We had to extend our stay by a couple of days and all went through smoothly. Thanks Sunny Escapes.
Gorgeous resort, incredibly friendly staff. We opted for Preferred Club and it was worth it. Our butler Nelson looked after us really well. A la carte restaurants were all good and the buffet had the biggest choice I?ve ever seen (salad choice was amazing).
Windjammer Landing, St Lucia
The hotel recommendation was ideal for us with honest comments re the transfer time (long) and quality of the rooms and food
Location and rooms good but quality of food average
Occidental at Xcaret
Very informative and helpful
They have downgraded bathroom soaps, taken fish out off river, and had issues with bar staff (Francisco diaze) who was so rude to us on our last day, has put us off using hotel again
Starfish Jolly Beach Resort, Antigua
Fantastic - quick to respond, friendly & exact requirements met. Will definately use again :)
Very dated basic accomodation, which we were aware of - you get what you pay for - some room facilities broken/not working, however they repaired quickly. Booked for the location and had a great holiday.
Now Onyx Punta Cana
Fantastic service from Robin always book with him.. gets back to you promptly. Will book next year with you. Thanks
Great hotel, staff are wonderful only downfall for me was that the food wasn?t hot enough and the noise coming from the nightclub kept me awake. Makesure you bring some earplugs.Hotel was very busy being Christmas but we had a great time.
Windjammer Landing, St Lucia
Everything was arranged for us and was done as quickly as humanly possible, despite the fact there was a 4hr time change. Excellent communications and great advice through out the process, even contacting us while we were away to ensure everything was fine. Will definitely be using this company again.
Beautiful location. Fantastic staff made us feel welcome from beginning to end. Top of our list for returning.
The Verandah Resort & Spa, Antigua
Fast, efficient and value for money with helpful guidance and flexibility.
A solid Caribbean resort. Food reasonable, location good. Sadly low season so not all restaurants were open all the time and the musical entertainment was tired and limited.