Now Emerald Cancun

  • Hotel
  • Cancun

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Situated in Cancun’s Hotel Zone between the Caribbean Sea and the Nichupte Lagoon, Now Emerald Cancun offers a unique Unlimited-Luxury® experience that the whole family will love. This gem is set on a beautiful white sand beach with crystal blue water and features 427 rooms and suites with garden, lagoon and ocean views.

Now Emerald combines the allure of lush nature with modern world-class facilities and is conveniently located only 8 miles away from the Cancun International Airport. Enjoy unlimited gourmet food at 5 international a la carte restaurants, a buffet and 2 snack bars, plus 8 bar options with unlimited beverages included. Kid-friendly menus and a café, plus, 24-hour room service and a fully stocked in-room minibar are also part of the Unlimited-Luxury® experience.

At this Caribbean jewel, you’ll always find something to keep everyone of all ages entertained. Experience endless daytime land and water activities, a relaxing spa by Pevonia® and three pools, 2 of which are family-friendly with an astonishing view of the Caribbean Sea and a third at our adults-only designated area with a beautiful sunset view. The young visitors can also enjoy the Explorers Club, where children between the ages of 3-12 can expect a day full of fun and a Core Zone for teenagers ages 13-17 to socialize.

For those looking for an even more relaxing and elevated experience, upgrade to the Preferred Club for enhanced rooms and amenities, exclusive access to the preferred lounge, private facilities and more! (details on request).

There is a range of room types from which to choose and all rooms and suites are non-smoking.

All suites offer the following amenities:
· 1 King-size bed or 2 double beds
· Air conditioning with individual climate control
· Coffee/tea maker (coffee refreshed at check-in and upon request)
· Complimentary toiletries
· 42” HD flat screen with Cable TV
· Bathrooms with vanity and shower or tub
· Ipod console and Radio alarm clock
· Iron and ironing board
· Hairdryer
· In-room mini-bar (refreshed daily)
· Electronic laptop-size room safe
· Rollaway beds and cribs are available upon request· Complimentary Wi-Fi access in room and throughout the property

Now Emerald Cancun offers a variety of international dining options including five à la carte restaurants, a buffet, grill, and a gourmet café. Private dining is available for an additional cost at romantic spots at the resort. Reservations are never required. Plus, 24-hour dining options allow guests to enjoy late night bites at the Coco Café. *All restaurant openings rotate throughout the week and the number of restaurants open for each meal is dependent upon occupancy levels.

As part of the privileges of Unlimited-Luxury®, guests of Now Emerald Cancun are offered the chance to Sip, Savor & See participating sister properties in the region. Enjoy dinner and live entertainment at neighbouring sister resorts including sipping complimentary cocktails, savouring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment. The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for the cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theatre.

• Ping Pong · Board Games · Golf* · Yoga classes · Zumba classes · Aerobics classes · Water aerobics · Non-motorized water sports · Introductory scuba  lessons in the pool · Water volleyball · Scuba diving*
**Additional costs apply
The use of drones or artefacts that fly or float in or on the premises of AMR™ Collection hotels is strictly forbidden, except for those with written authorization from the General Management of the hotel.
A total of 3 pools are available throughout the property: the main pool with an infinity section, an activities pool and an additional adult only infinity pool.

Hours: 9 a.m. – 10 p.m.

The Explorer’s Club for Kids, ages 3 to 12, features activities supervised by our Red Cross certified staff. The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children’s program, kids will enjoy the following:

  • Arts & Crafts · Indoor game room · Storytelling and music · Treasure hunts · Sandcastle contests · Board games and video games · Light snacks area for kids

Hours: 9 a.m – 8 p.m.
An accessible playground for children ages 3 to 12 and their parents. This fun area has a shallow swimming pool, slides, children beach beds and a Triceratops designed to be rock climbed, ideal for family fun. *All adults must supervise their children.

Hours: 11 a.m. – 7 p.m.

Special activities for teens ages 13 – 17. The Core Zone features daily activities and a vast array of sports and games for teenagers. Teens can meet each other and chill out while enjoying a variety of board games, video  games and activities:
• Social events including disco mixers • Snack bar with non-alcoholic drinks and snacks • Video games: Xbox 360®, Wii® and Play Station®. • Ping-pong • Billiards • Air Hockey • Football table. Adults are allowed when accompanying their children

    Hours: 8 a.m. – 11 p.m.

· Three swimming pools: main pool, activities pool, infinity Sunset pool
· Explorer’s Club for Kids
· Core Zone Teens Club
· Concierge service
· Meeting facilities
· Business centre
· Accessible rooms
· Wedding gazebo
· Wi-Fi
· Logo Shop (gift shop with handicrafts, cigars, etc.)
· Tour desk*
· Laundry service*
· Currency exchange*
· 24-hour room service***
· On-site wedding, meeting and event coordinators*
· Wedding and honeymoon packages*
· Romantic dinners*
· Gluten-free and vegetarian options
*Additional costs may apply.




Now Emerald Cancun, Boulevard Kukulcan LT 50, Hotel Zone, Cancún, Quintana Roo, Mexico
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